During this edition of CareyBrosPros, find out how:
- some easy pre-planning and prep work will make you the “Dragon-Slayer” of your client’s worries AND of your “Punch List.”
- Covering and protecting oddly-shaped or oddly-placed items can be done easily, and save your bottom-line in the long run.
- Besides dust and debris, you’re also protecting your clients’ property from scuffs, dents, spills, breakage, and more!
Guest: EARL BOWERS – Vice President of Sales for ProTect
Phone: 1 (800) 545-0826
3 Points for Success – from Earl Bowers
- It’s cheaper to protect it than to repair or replace it.
- It’s never polite to be impolite. Let’s be aware of our customers’ needs and concerns, and address them immediately.
- When a customer invites us into their home, the way we treat their home will be shared with everyone they know!
CareyBrosPros Podcast Bro Tip
When we were first spreading our remodeling wings we made a pact to provide high quality products. That included everything from the wall stud material to bathtubs. We took care to treat every phase of construction as if it were the most important one. This time round the bathtub was enamel on cast iron and it had been installed perfectly level – we were both so proud.
The project came to a gloriously satisfying end and we asked for our final payment. “Not until you get those rust stains out of the bottom of my tub,” she said.
The drywall contractor had left three nails in the tub that had been filled with water for a leak test. The janitorial service removed the water, removed the nails and left the stains.
Fortunately, we knew how to remove the rust – and we did.
We learned something very important that day. Everything we install and the place where we install it needs to be protected from damage during the construction process. Gravel imbedded in a boot, a wider than normal tool belt, a dropped screw, nail or tool, an accidental spill – you name it – embarrassing and expensive damage can result.
On hardwood we use ¼” sheetrock. On carpet a plastic cover. On tubs we use a liner. On walls we use plastic. On light fixture we use a plastic bag taped at the top. At doors to the work area we use cardboard jamb protectors.
Can’t use too much protection. When all is said and done you and up a winner.